FAQ

Orders are processed within 1 to 2 business days (Monday to Friday). Once shipped, delivery typically takes 3 to 10 business days. You'll receive a tracking number by email as soon as your order ships. For full details, see our Shipping Policy.

Yes, we offer free delivery on all orders across Australia.

We currently ship to addresses across Australia. For full details, see our Shipping Policy.

Once your order ships, you'll receive a tracking link by email. You can also track your order anytime on our Track My Order page.

We offer a 30-Day Money-Back Guarantee. Items must be unworn, unwashed and in their original condition with tags attached. For detailed information, please see our Return & Refund Policy.

Simply contact us at info@fashionlikeyou.com with your order number, and our team will guide you through the process. You can also visit our Contact Us page.

Yes. Full details on cancellation rights are outlined in our Return & Refund Policy and Terms of Service.

Once your return is received and inspected, your refund will be processed within 10 business days. For full details, see our Return & Refund Policy.

We accept American Express, Visa, Mastercard, Maestro, UnionPay, Apple Pay, Google Pay and Shop Pay. For more details, see our Payment Policy.

Please contact us as soon as possible at info@fashionlikeyou.com. We'll do our best to accommodate changes before your order ships.

Yes. All payments are processed securely through Shopify's encrypted checkout. We never store your payment details ourselves. See our Payment Policy for more information.

Refunds are processed within 10 business days of your return being received. For full details, see our Return & Refund Policy.

Each product page includes a detailed size guide to help you find your perfect fit. If you're unsure, feel free to contact us at info@fashionlikeyou.com.

We do our best to represent colours as accurately as possible. Please note that slight variations may occur depending on your screen settings.

Out-of-stock items may be restocked. Reach out to us at info@fashionlikeyou.com and we'll let you know as soon as it's available again.

We're sorry to hear that. Please contact us at info@fashionlikeyou.com with your order number and a short description of the issue, and we will resolve it as quickly as possible.

Please reach out to us at info@fashionlikeyou.com right away with your order number. We'll work with you to find the best solution.

You can reach us anytime at info@fashionlikeyou.com. Our support team is available Monday to Friday, 9am to 6pm, and we aim to respond within 24 hours. You can also visit our Contact Us page.